Jackery

Jackery Explorer 5000 Plus

5,040 Wh capacity7,200 W total AC120V / 240VLiFePO₄ battery
USD$2,921.98$3,499.00$577.02 OFF

Extra 9% off in cart — save $262.98 more
In-cart price $2,659.00

Price & savings

Original price$3,499.00
Sale price$2,921.98
Extra 9% off$262.98
Estimated in-cart price$2,659.00

Discount applies in cart to eligible items. Final pricing is shown at checkout.

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Free shipping to eligible contiguous U.S. addresses.

Warranty support

Manufacturer warranty applies under the Jackery policy for this model. Contact LIVVOLT for warranty assistance.

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Product highlights & connection requirements
  • 5,040Wh LiFePO₄ battery. 7,200W total AC continuous output; 14,400W surge is not continuous output.
  • Individual 120V AC outlets are subject to their own port limits. Check running and starting watts.
  • Battery Pack 5000 Plus expands capacity. The 10kWh configuration includes one main unit plus one expansion battery; the 20kWh kit includes two main units plus two expansion batteries.
  • Smart Transfer Switch, solar panels and expansion batteries are included only in configurations that list them.
  • Home circuit connection requires compatible transfer equipment and correct installation. Use a qualified electrician where required. Never backfeed a wall outlet.
  • Images illustrate the product; check the selected included-equipment list. No promotional gifts are included.
Explorer 5000 Plus video cover

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Right at Home

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Warranty SupportJackery model policyContact LIVVOLT for assistance

What is
Essential Home Backup Power

Unlike expensive whole-home systems, Jackery provides simple, flexible backup power for home essentials at a cost that makes sense for everyday homes.
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Options for Every Home

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Get Your Estimated Runtime

Estimate = capacity × 85% ÷ running watts. Individual port and voltage limits still apply. Higher-output parallel operation requires supported connection equipment. Starting watts, temperature and operating mode affect actual runtime.

Unmatched Advantages Over Gas Generators

Quieter Than Gas Generators

Invest in Saving up to $11,800*

Seamless Backup, Zero Disruptions

11 Years
of Reliable Battery*

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Built for Diverse Environments

Engineered for extreme weather with ceramic battery cells tested up to 302°F with strong performance as low as -4°F.

Built to Last 11+ Years

4,000 Cycles

Automotive-grade LiFePO₄ battery with 4,000 cycles delivers durable power you can depend on.

ChargeShield 2.0™

combines 62 BMS protection algorithms, dual cell protection, and AI variable charging speed for safer, more reliable charging.

8 Ways To

RE-CHARGE 5000 PLUS

Power That Moves With You

Compact for Its Capacity

Built to Move

Plug In and Go

Upgrade to Solar Power

Manufacturer Test Notes

Noise: approximately 30dB in Quiet Mode and 51.7dB at full load, measured 1m away. The 11-year figure describes theoretical battery cell life based on 4,000 cycles, not warranty duration. Fast charging times require the manufacturer-specified input and compatible equipment. Actual results depend on load, temperature and configuration.

The promotional electricity-savings example uses a dual-unit system with 10 expansion batteries and a particular time-of-use tariff. It is not a savings guarantee for this product or your household. Have a qualified electrician assess home circuit installation.

PRODUCT DETAILS

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SolarSaga 500X
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Smart Transfer Switch
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Battery Pack 5000 Plus
Explorer 5000 Plus
Battery
Capacity 45Ah/112V DC (5040 Wh)
Cell Chemistry LiFePO4
Cycle life 4000 cycles to 70%+ capacity
General
Weight About 134.5 lbs (61 kg)
Dimensions 16.5×15.5×25 in/41.8×39.5×63.5 cm
Charge Temperature 32~113 °F (0~45°C)
Discharge Temperature 5~113°F (-15~45°C)
Warranty 5 Years
Output Ports
AC Output (4x) 120V, 20A, 3600W Max (1x) NEMA L14-30R/14-50:120V/240V~60Hz, 30A, 7200W Max
AC Total Output 7200W Max, 14400W Surge
USB-C Output (2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A
USB-A Output (2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A
Cigarette Lighter Port 12V⎓10A
AC Expansion Port 240V~60Hz, 30A, 7200W
DC Expansion Port 80.5V-126V⎓41A Max
Input Ports
Charge Mode AC Input 120V~60Hz, 15A Max
Bypass Mode AC Input/Output 120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max
AC Expansion Port (Input) 240V~60Hz, 16.7A Max
DC Input DC Expansion Port (Input):80.5V-126V⎓98A Max
High-PV 135V-450V⎓15A Max
Low-PV (2x) DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max;11V-16V(Working Voltage)⎓8A Max, Double to 8A Max
Charging Time
AC Adapter 3.5 Hours
Car Adapter NO
Other Specifications
UPS Backup UPS: <20ms, Onine UPS: 0ms
Inverter Topology Non-isolated
Power Factor ≥0.98
Entire Unit Type 1

What’s in the Box

    User Manual
    The official manual download list is loaded dynamically and is not included in this snapshot. Find the official product manual and setup guidance ↗

    FAQ

    About 5000 Plus
    About Solar Panel
    About Battery Pack 5000 Plus
    About Smart Transfer Switch
    About Installation
    • Can the E5000 Plus be used in parallel with the E2000 Plus, E1000 Plus, or their additional power packs simultaneously?

      No, they are distinct products with varying voltage, current, and power specifications, rendering them incompatible for simultaneous parallel use.

    • Does the E5000 Plus support compatibility and connection with the E2000 Plus and similar models?

      The E5000 Plus and E2000 Plus can charge each other by connecting each unit's AC input to the other’s AC output.

    • Can the E5000 Plus be used in parallel with other Jackery products that support parallel usage? Can products from other brands be used in parallel with Jackery products?

      The E5000 Plus supports parallel usage of two E5000Plus units via STS. It does not support parallel usage with other Jackery power station products or with products from other brands.

    • How would I integrate the E5000 Plus into my existing system? Can the E5000 Plus be connected to our home circuit system and work as UPS?

      Yes, E5000 Plus supports connecting to your home circuit system and you can insert it into by TS/Inlet box/STS.If the E5000 Plus is solely connected to home circuits and the Online UPS mode is selected in the APP, it will immediately power on upon detecting a power outage. If the E5000 Plus is connected to the Jackery Smart Transfer Switch, the response time in the event of a power failure will be 20 milliseconds due to the Transfer Switch's capabilities.

    • Is the E5000 Plus expandable? How to increase the capacity of the E5000 Plus?

      The Jackery E5000 Plus is expandable, offering an initial 5kWh. Connecting one 5000 Plus unit with a E5000 Plus Battery Pack provides 10kWh, expandable up to 5 Battery Packs for a total of 30kWh. With two E5000 Plus units and 10 Battery Packs, you can reach a maximum of 60kWh. Please look up the maximum capacity allowed in your jurisdiction prior to ordering.

    • Is the exterior material fireproof? What is the fire-proof level?

      It uses the highest 94V-0 fireproof material required by American UL

    • Why can't the 5000 Plus charge via AC input?

      When connected to the STS, the 120V AC input cannot be used to charge the E5000 Plus.

    • How long can the 5000 Plus power common household appliances?

      The runtime of the Jackery 5000 Plus depends on the power consumption of the appliances being used.

      For example, a 170L household refrigerator (15–520W) can run for approximately 8 hours in freezing mode and up to 110 hours in insulation mode. A compact refrigerator (90W) can operate for about 26 hours.

      A central air conditioner (2200–3050W) can run for around 2 hours in cooling mode and 1.7 hours in heating mode, while a wall-mounted AC unit (900W) can run for about 4.5 hours.

      These figures are based on Jackery lab tests and may vary depending on the actual power draw of the appliances and environmental conditions. The data is for reference only.

    • Can the Explorer 5000 Plus be connected to third-party solar panels, generators, or fuel-powered devices?

      Yes, the Explorer 5000 Plus can be connected to third-party solar panels or fuel-powered generators, provided they meet the required input interface and connection standards. For safe and efficient operation, please ensure the voltage, current, and connector type are compatible with the Explorer 5000 Plus. Detailed input specifications can be found in the product’s technical parameters.

      While third-party access is possible, Jackery recommends using official accessories to ensure optimal performance and maintain warranty coverage.

    • Can I use this power station with medical devices, life-support equipment, business-critical systems, or other essential equipment?

      For safety reasons, Jackery portable power stations are not recommended for use with medical devices, life-support equipment, data servers, or other applications where a power interruption could result in personal injury, loss of life, or significant property damage.

      We do not recommend using this product to power equipment such as:

      Medical devices or any equipment related to life support or personal safety.

      Critical public infrastructure or public service equipment.

      Business-critical equipment, including data servers and other systems that require uninterrupted power.

      Any other equipment where a power interruption could lead to serious safety risks or significant property damage.

      Although Jackery products are designed to provide reliable power, interruptions may occur due to battery depletion, overload protection, environmental conditions, or other unexpected factors. For this reason, we do not recommend using the product for life-critical, safety-critical, or mission-critical applications.

      In addition, individuals with an implanted cardiac pacemaker or other implanted medical devices are advised not to use this product, as stated in our safety instructions.

      For your safety, we do not recommend using Jackery products for any of the applications listed above.

    • Is E5000 Plus compatible with all the Jackery Solar Panels?

      The charging port of the E5000 Plus has dimensions of 8020, making it compatible with all the solar panels we currently have on sale. If you have older versions of solar panels with capacities of 60W/100W/200W, you will need to use a 7909-to-8082 adapter.

    • Can the Explorer 5000 Plus be used with outdoor solar panels while the main unit stays indoors? Are extended cables available, and is there a recommended length limit?

      Yes, you can extend the connection indefinitely by purchasing the Jackery 5M DC extension cable, though longer connections may reduce solar charging efficiency.

    • Can the E5000 Plus Battery Pack charge my device separately?

      No, the Battery Pack need to be connected to the E5000 Plus power station for charging.

    • Can I use this power station with medical devices, life-support equipment, business-critical systems, or other essential equipment?

      For safety reasons, Jackery portable power stations are not recommended for use with medical devices, life-support equipment, data servers, or other applications where a power interruption could result in personal injury, loss of life, or significant property damage.

      We do not recommend using this product to power equipment such as:

      Medical devices or any equipment related to life support or personal safety.

      Critical public infrastructure or public service equipment.

      Business-critical equipment, including data servers and other systems that require uninterrupted power.

      Any other equipment where a power interruption could lead to serious safety risks or significant property damage.

      Although Jackery products are designed to provide reliable power, interruptions may occur due to battery depletion, overload protection, environmental conditions, or other unexpected factors. For this reason, we do not recommend using the product for life-critical, safety-critical, or mission-critical applications.

      In addition, individuals with an implanted cardiac pacemaker or other implanted medical devices are advised not to use this product, as stated in our safety instructions.

      For your safety, we do not recommend using Jackery products for any of the applications listed above.

    • How much does it cost for installation of the Smart Transfer Switch?

      The cost is typically 1500-2000 USD, but it may vary depending on your location and specific home conditions. For details, you can discuss with our certified installer after placing an order or consult a local electrician.

    • Does the Smart Transfer Switch accomodate more than one E5000 Plus?

      Yes, the Jackery Smart Transfer Switch supports connecting two Explorer 5000 Plus units in parallel, allowing for increased power capacity and redundancy in your home power system.

    • Why doesn't the E5000 Plus start charging immediately after connecting to the Smart Transfer Switch?

      By default, the Smart Transfer Switch automatically charges the E5000 Plus only when its battery level drops below a preset value. To charge immediately, please use the app: App > Smart Transfer Switch > Power Station > Charge now. To change the default preset value, use the app: App > Smart Transfer Switch > Working Modes > Set Backup Reserve.

    • Why do some circuits not have power after the mains power is restored?

      After the mains power is restored, the circuits that were disconnected based on backup power priority during the outage will not be automatically turned on to reduce the risk of electric shock. Customers need to manually turn on the disconnected circuits.

    • Can I use my own electrician or by myself?

      Yes, you may use your own certified electrician, or handle the STS installation yourself (if you are certified), at your own expense. We highly recommend contacting Jackery for training and certification before proceeding with the installation. You can also refer to the STS User Guide, FAQs, and installation videos available on our website.

    • I’ve completed the STS Installation Request Form and contacted the installation company but haven’t received a response. What should I do?

      Ensure that the email and phone number you provided are correct. Also, check your Spam folder. If you still don’t receive a response, contact the installation company or Jackery again. A representative will reach out to you.

    • What information do I need for my installation?

      Jackery or a third-party company will send you a STS Installation Request Form to begin the installation process. You should prepare your order information, contact information including your email, phone number and address for the installation.

    • Who should I contact for my installation—Jackery or a third-party company?

      If you choose to use Jackery’s resource for your installation, please fill out the online STS Installation Request Form or contact our Customer Service at hello@jackery.com or 888.502.2236. STS Installation Request Form link: https://docs.google.com/forms/d/1ZIFnrwCOq6X9QsRPvP_VyLhHgLE5IyzM4wMMFVOgBD8/viewform?edit_requested=true

    • What should the electrician do if the on-site conditions differ from expectations?

      The electrician should immediately contact both the customer and the installation company to discuss solutions and adjust the installation plan accordingly.

    • What should I do if I have concerns or I'm dissatisfied with the quote?

      The customer can discuss the details of the quote with the electrician or the installation company to seek reasonable adjustments.

    • What if the electrician is unable to provide service on time or cannot be contacted?

      The customer should contact Jackery or the installation company, who will assist in reaching the electrician or assign a new one.

    • The installation company scheduled an electrician for me, but I haven’t heard from them. What should I do?

      Check your Spam folder first. If there’s still no response, contact the installation company or Jackery again for assistance.

    • Does Jackery provide installation services for the STS?

      Jackery does not install the STS but we’ve partnered with third-party companies to provide installation services for U.S. customers in over 40 states.

    • Where Can I Find More Information About Installing the Jackery Smart Transfer Switch (STS)?

      If you need detailed guidance on installing the Jackery Smart Transfer Switch (STS), please visit installation service page at: https://www.jackery.com/pages/smart-transfer-switch-installation-service. This page provides service options, and additional support to ensure a smooth setup process.